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If you’ve been in a car accident and your insurance company has tried to direct you to their “preferred” auto body shop, you may have experienced insurance steering. Your insurance company may have an agreement with certain body shops that is mutually beneficial: the body shop agrees to lower prices on vehicle repairs with the understanding that the insurance company will send more business their way. However, the party that doesn’t benefit from this agreement is you.
How do you know if you’re being steered?
Your insurance representative may tell you that they can’t guarantee the work of your chosen body shop, that you may have to pay more money for your claim, or even that they’ve had issues with your chosen shop -- all to “steer” you in the direction of a body shop on their list.
Insurance steering is illegal in most states. In Colorado, you have the right to choose any repair facility for your vehicle.
If you experience your claims representative trying to steer you toward a shop of their choosing, know you have the right to select your own body shop. If your car needs repair after an accident, bring it to the trusted body shop of your choice -- your shop can even help you report your claim.
“Their customer service was excellent! When I dropped off my car as well as picked it up, they stayed late to accommodate me since they close at same time I get off work. Also, they did an excellent job of matching the color of my car’s paint, which was something other places we’re not sure they could do. If you need body work and/or a paint job, this is the place to go!“
Our stress-free repair process
Step 1: Vehicle Drop Off + Check-in
We provide a full video recording of your vehicle to document initial damage as well as additional dings and dents!
Step 2: Damage Assessment
Our goal is to complete your car in the time we estimate, barring any additional damage being found once disassembly has begun.
Step 3: Paint Refinishing
Our painter has over 35 years of experience and is an artist.
Step 4: Reassembly
We ensure that everything goes back together correctly, that components function properly and the vehicle will be safe and perform as expected.
Step 5: Wash Exterior + Quality Assurance & Pickup!
You get your car back! All repairs must be paid in full, unless prior arrangements are made with the owner.